Frequently Answered Questions

Shipping FAQs

What are the shipping options?

Here are our shipping options:

  • Free Standard Shipping - Delivery expected within 9-12 business days
  • Priority Shipping - Delivery within 6 business days
  • Rush Shipping - Delivery within 3 business days
  • Overnight Shipping - Delivery within 1-2 business days

Need it faster? Get in touch with our team at 559-382-0432.

Where can you can ship to?

Shipping Locations

We deliver to the United States, Canada, and US APO/FPO locations.

Depending on the product you order, we ship from out of our 3 branch location.

Clovis, CA | Gilroy California | San Jose, CA

Unfortunately, at this time we do not ship internationally.

When will my order be shipped?

We know you're excited about your new apparel.

For standard in stock orders, we strive to have these dispatched within 48 hours of your order being placed and paid for. For custom orders, we have a 1-3 days processing time plus shipping that you select.

We will send you shipping details once a tracking number has been assigned to the order and let you know what items have left the factory.

Order FAQs

What are your Content Standards?

PinoyCustom will only print designs that meet these criterias:

  • Does not constitute libel or fraud or otherwise violate the law
  • Does not encourage violence or abuse against groups or individuals—including through dehumanization—with potential violence exceptions for authorized US military activities
  • Does not depict graphic violence, including self-harm, with potential exceptions for select historical images
  • Does not constitute or include “hate speech,” i.e., abusive, threatening, or demeaning words, symbols, or images on the basis of race, religion, ethnicity, gender, disability, national origin, or sexual orientation
  • Does not violate the intellectual property rights of others 
  • Does not encourage hatred or harassment of private individuals (as opposed to public figures), no matter the reason
  • Does not threaten or encourage physical harassment of public figures or their families or depict them in a discriminatory manner
  • Does not promote, feature, or encourage the use of hard drugs
  • Does not feature explicit sexual content or nudity of a non-artistic/health/medical nature
  • Does not include sexually suggestive images or text involving children
  • Does not Encourage animal abuse or cruelty, as typically defined by law

All designs are subject to approval, we will cancel and refund orders that violates our content standards.

How do I place a bulk order or request a quote?

Please contact our team either via email at or call us at (559)-382-0432

Is there a minimum quantity?

We do not have a minimum limit on custom designs. However, we do have minimum limit of at least 10 items for bulk orders.